Site Care

Rest easy knowing your site is secure, backed-up, and representing your business well.

Professional WordPress updates and backups

Keeping your site up and running smoothly is important for every small business. Unfortunately, that can be a complicated and time-consuming task. That’s why we created our Site Care service. It’s designed specifically to fit the needs of small businesses.

Site Care includes monthly WordPress core, theme, and plugin updates as well as offsite backups of your entire site. Each update is reviewed, tested and installed by a professional.

Save yourself a headache by having your site maintained by a professional.

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What’s included

Core, plugin and theme updates

Installation of the latest security and feature updates on a monthly basis. Testing to ensure functionality and compatibility with your site. Rollback to previous versions, if necessary.

Site backups

A monthly snapshot of your entire site, stored off-site to keep your data safe and secure. Don’t sweat it if a file gets accidentally overwritten – there’s always a backup. Get quick restores of the entire site and individual files.

Up-time monitoring

Continuous uptime monitoring to ensure that your site is there for you and your customers. If an outage should occur, rest assured a trained professional will be looking into it.

We also monitor your domain for upcoming expirations and other potential issues.


Form audit & testing

We review your website’s forms for any errors that may be keeping leads from your inbox. Includes a functional review of each form, verification of email deliverability and spam prevention measures.

On-going support

Perfect for troubleshooting a bug, limiting website spam, web hosting support, a training session, or content updates.

Additional support hours are available at a 30% discount for subscribers. Limit 5 hours.


Billing consolidation

Combine of all your websites expenses into a single annual bill. This could include things like Site Care, hosting and any software licenses specific to your website. Simplify your billing and let us manage the licenses and renewals for you. This service is optional.

Add-on packages


Extra security

For websites that have important user data to keep secure. Ideal for ecommerce and community sites.

  • Virus monitoring and scans to make sure that your site is safe, secure and functioning well.
  • Annual admin and user account audit and security hardening to help limit security breaches.



SEO focus

For businesses interested optimizing their site for discovery online. Great for bringing in new business.

  • On-going Google SEO monitoring to ensure that your site is being properly indexed.
  • Monthly analytics summaries so you always know how your site is performing.
  • Annual SEO site audit to evaluate your standing and identify any issues.


Frequently asked questions

How important is site maintenance really?

Modern day websites are complex systems that are continuously updated and improved. New security vulnerabilities are discovered on an on-going basis. Sites that aren’t updated become targets to hackers and often suffer from downtime, data theft, and viruses. Having to rebuild a site can often cost thousands of dollars and lead to plenty of aggravation.

Thankfully, there’s a few best practices that can significantly limit the risk to your business. Keeping your site’s components up to date and tested for compatibility is an important part of that. Having an off-site backup can mean the difference between simply clicking restore and having to rebuild from scratch.

So yes, it’s important.

Can I keep my site updated myself?

Yes, you certainly can. We’ll be glad to provide site administration training and answer any questions that come up. Contact us for more details.

Why would I pay for Site Care then?

Good question. There are two main reasons we offer the Site Care service:

The first is simply that modern websites are complicated systems. When issues arise, it helps to have an understanding of how the site operates to troubleshoot the problem in a timely fashion. That’s something we can help with.

The second reason is our overall approach to updates and security. Safety and redundancy are principles we live by. Not only do we understand the content of the updates, we understand the risks associated with installing them. Just because an update is available, doesn’t mean it will be compatible with your site. Let our decades of experience be your guide.

How often are updates performed?

Updates are run every 4-6 weeks. This includes a full site backup, core, theme and plugin updates. Typically this happens at the middle of each month.

Can I rollover my unused support hours?

Yes, you certainly can. Any unused time will automatically be credited towards your next renewal. These hours are non-refundable.

What happens after my support hours are used up?

First, we’ll let you know when your hours have been used, so there’s no suprises.

Additional small changes are billed monthly at our regular rate of $100/hour. Don’t worry about racking up a bill, we’ll let you know if we go over 3 hours. Larger projects are done under a separate scope and will be estimated beforehand.

Add-on our web hosting package for extra security and speed

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If you have a website, you’re going to need someplace for it to live. That’s why I partner with industry-leader A2 to provide affordable, high-speed, hosting for your website and email. Read a recent independant review to learn more.

Our concierge service takes care of all the server account administration and notifications, so you don’t have to worry about it. Any issues are proactively resolved on your behalf.

What’s included

Site Care updates and backups every month.

Concierge service to save you time and limit your distractions.

High speed servers for quick page load times.

SSL certificate for improved security and search ranking.

Business email addresses with spam filtering.

Friendly support from real people who know your business.

Site Care is offered on an annual basis. Subscriptions are non-refundable.

Get a Site Care quote

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Questions? Send me an email.